We were already determined to have a water softener installed but would like to know more details about our hard water issues and the options we have available in the market. I have had three companies come in and perform a water test and present me their products. Among the three, two were very thorough in explaining the results of the water test and one of them was Steve Zuckerman, the owner and president of Aspen Water Solutions. He personally came and performed the water test free of charge. He patiently answered all my questions regarding the quality of our water and the different options we have in addressing our hard water issues which was causing irritation to my children's skin and damaging my bathroom fixtures, dishwasher and washer. He provided enough reading materials as well as explained the different products that they carry in terms of water softeners and filtration system. We chose Steve (Aspen) because he never rushed in performing the test and in explaining and answering questions and concerns that we have with these types of systems. Plus they carry a very reputable brand - Brita Pro, which they installed last July and we are very satisfied with. Another reason why we chose Steve was because when I asked about maintenance, he was the only one who did not even try to sell me a monthly maintenance plan but encouraged me to never hesitate to call him if I have any questions or issues with the product. We also purchased a reversed osmosis system from him and again, he did not pushed us in getting a maintenance plan for it. He even told us that the replacement of the filter in the RO is something that we can do ourselves rather than him or someone coming in to replace and charge us $90 for labor. Recently, I thought we had an issue with the water level in the brine tank so I called Steve and also Brita Pro company. Both quickly responded on the same day and were very patient in explaining everything to me. I highly recommend Steve and Aspen Water Solutions as well as the Brita Pro water softener and filtration system.

I highly recommended Steve and Aspen Water Solutions as well as Brita Pro water softener and filtration system.

I have extreme amounts of iron in my private well water, as well as a strong sulfur smell and brown tint to the water. If you have water issues like this, I strongly recommend getting several quotes before choosing one, as I got many different recommendations and a wide range of quotes. One salesman even wanted $6000 for his! Steve was not the cheapest, but the price was reasonable and addressed all my water issues using one product. I spoke with 5 A-rated companies before choosing Aspen. The dealer, Steve, was very knowledgeable about his softener/filtration system and demonstrated how it would purify my water using a small replica of the one he would install. When I asked for more written information about the manufacturer and asked more questions by phone and email, he was very responsive. The manufacturer, ATS, is family owned and has been in business for almost 50 years. The installer was experienced and thorough. He set up the system so that it would backwash outside into the ground and not into my new peat septic, which cannot handle salt, as I requested. The water is now clear and clean and my dishes and white clothes, nails and hair are no longer literally turning brown. Steve will be back in a month to retest the water as part of his service, which I think shows that he wants to make sure the water is a pure as possible and that he backs what he sells.

The owner Steve is great and very involved in the process and making sure that my wife and I were satisfied with our order. We reached out to him through a recommendation of someone on Facebook and he came out to our house the next day and tested our water. We purchased a water filtration system and it was set up very quickly. The only minor criticism I would have was that at the time of the install, we weren't given any instructions on how often the filters needed to be changed or how to change them. However, because Steve is very involved he did reach out to check on our satisfaction with the filtration system.

The product itself is good and worth it. I have it for just over a week and can see the difference in my water. I just didn’t like that they weren’t as transparent upfront regarding the water test and the whole presentation at the house. I wanted a system like this. There was no reason to have to prove my water quality in order for me to purchase it. The installer was amazing and he took time to educate me on the system and make sure it was placed where I wanted. I think they will get more business if they stop the “sales” routine they do and become transparent about the quality of their product and service.

Aspen installed a neutralizer and water softener in my home. The job went smoothly and swiftly. Steve promised I would have water that was as good as bottled water. He was correct! Not being familiar with the new water systems put in place, I had some concerns. Steve came back to my house and showed me what they did and why, and explained the process of the filtration of the water. After Steve’s visit, I felt more comfortable with the water systems. I recommend Aspen for your water needs.

After searching for a water softening system for over a month, Steve Zuckerman returned one of the many inquiry calls I'd been leaving with several water companies. With that one phone call an appointment was set, a water test was done the following day, and the system was up and running the day after that. The service was quick and professional. I even called them following week because I unplugged my system and they were there immediately to service the machine. I’m a new customer but so far extremely satisfied thanks Steve.